DozePaw ("we", "us", the "App") helps pet owners track their pets' medications and dosing schedules. This Privacy Policy explains what information the App handles, how it is used, and the choices you have. By using DozePaw you agree to this policy.
1. Who we are
DozePaw is operated by an independent developer. For any privacy question or request, contact us at support@dozepaw.com.
2. Information we handle
a) Account information
If you create an account, we collect your email address and a securely hashed password. You can also use the App without either — see Continuing without an account below. Authentication and account data are processed by Supabase (our backend provider) on our behalf. We never see or store your password in plain text.
b) Pet and medication data you enter
This includes pet names, species/breed, health conditions, photos you choose to add, medications, dosages, schedules, and the dose history you log. This is the core data needed for the App to work.
- Pet photos are stored only on your device. They are not uploaded to our servers.
- Documents you upload on a pet's Documents screen (for example lab results or prescriptions) are stored in a private Supabase Storage bucket under your own user folder, and are reachable only through a time-limited link generated for you.
- If you use the optional medication box scanning feature, the camera image is processed on your device to read text. The image is not uploaded or retained by us.
c) Continuing without an account (guest)
You can start using the App without giving an email address or a password. In that case we create an anonymous account for you at Supabase so that your pets, medications and dose history are saved and survive closing the App. This anonymous account is not linked to your name, email address or phone number, and we cannot identify you from it.
Whenever you want, you can attach an email address and a password to it (Profile → Save my account); the account becomes permanent and everything you have already entered is kept. A guest account has no recovery path: if you delete the App before saving it, that data cannot be restored.
d) Purchases
Both purchase options — the one-time lifetime upgrade and the monthly subscription — are handled by Apple and managed through RevenueCat, which tells us whether your purchase is active. We do not receive or store your credit card or full payment details — Apple handles all billing, renewals and cancellations.
e) AI assistant (premium)
If you use the optional AI assistant, the question you type and the relevant details of the selected pet (such as name, species, age, weight, conditions and current medications) are sent to Anthropic PBC so that a Claude model can generate an answer. This happens only when you send a message — the assistant does not read your data in the background.
- Anthropic processes this data as our service provider and, under its commercial terms, does not use it to train its models. See anthropic.com/legal/privacy.
- We do not store your conversations on our servers; the chat history lives on your device.
- The assistant is not a veterinarian. It is designed to tell you when to contact one, and its answers must never replace professional veterinary care.
- If you prefer not to share this data, simply do not use the AI assistant — every other feature works without it.
f) Advertising
The free version of the App shows ads through Google AdMob. By default we request non-personalized ads. AdMob may process a device advertising identifier and limited technical data to serve and measure ads. See Google's policy at policies.google.com/technologies/ads. If you purchase the premium upgrade, ads are removed.
g) Notifications
The App schedules local notifications on your device to remind you of doses and low medication stock. These reminders are generated on-device and are not sent through our servers.
3. How we use information
- To provide core functionality: storing pets, medications, schedules, and dose history.
- To authenticate you and sync your data if you use an account.
- To send on-device reminders you have set up.
- To determine your purchase/entitlement status.
- To answer your questions in the AI assistant, when you choose to use it.
- To display ads in the free version.
We do not sell your personal information.
4. Sharing
We share data only with the service providers needed to run the App: Supabase (backend/auth), Apple & RevenueCat (purchases), Anthropic (AI assistant, only when you use it), and Google AdMob (ads, free version only). Each processes data under its own terms. We may also disclose information if required by law.
5. Data retention & deletion
Account data is kept while your account is active. You can delete your account and all associated data at any time directly inside the App: Profile → Delete account. This permanently removes your pets, medications, dose logs and any documents you uploaded from our backend, and it works the same way for a guest account. You may also email support@dozepaw.com to request deletion. Data stored locally on your device is removed when you delete the account or uninstall the App.
6. Security
Data stored in our backend is protected with row-level security so that each user can only access their own records. Connections are encrypted in transit. No method of storage or transmission is 100% secure, but we take reasonable measures to protect your information.
7. Children's privacy
DozePaw is not directed to children under 13 (or the equivalent minimum age in your country) and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
8. International users
Depending on your location you may have rights to access, correct, or delete your personal data (e.g., under GDPR or CCPA). You can exercise most of these rights directly in the App, or by contacting us. We honor applicable data-protection laws.
9. Medical disclaimer
DozePaw is a tracking and reminder tool. It does not provide veterinary or medical advice. Always follow your veterinarian's instructions. Do not rely solely on the App for critical medication timing.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, an in-app notice.
11. Contact
Questions or requests: support@dozepaw.com